Jennifer has held the role of Chief Operating Officer for two of Asia’s largest law firms – 10 years in Hong Kong and a further 7 years in India. She has deep knowledge of the professional services sector and is a seasoned leader in a crisis. Her extensive experience in Asia and Australia, particularly in the areas of strategy, mergers, integration, innovation, and client and people development, have seen her help organisations address cultural, cross-functional, and alignment challenges. Her blend of strategic insight and practical approach is highly-valued by clients. She is an engaging speaker at conferences and events.
As COO, Jennifer oversaw the operations of two of Asia’s largest law firm’s business services teams and worked closely with the firms’ executive, managing partners, senior leadership, practice group leaders and partners, advising on constantly evolving legal market trends and focusing on continued growth and innovation. From Hong Kong, she also led the Asia regional strategy, business development, and marketing functions.
Jennifer’s earlier experience covered consulting assignments for some of Australia’s largest professional services firms and law firms, where she counseled managing partners and executive committees on matters of strategy, operational excellence, financial performance, talent acquisition and retention strategies, people management, firm culture, and mergers.
“Great future and strategic thinker yet always pragmatic and practical”
- Fun Fact
When younger, Jennifer thought she would overcome her fear of heights by skydiving. Her first jump involved a tree. Her second resulted in crutches being needed. She then decided to attain her SCUBA rescue certification. Lessons learned ? Know when to say No. Master what you’re good at.